Privacy Policy

TNJ Build & Landscapes

Last updated: February 2026

TNJ Build & Landscapes (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: TNJ Build & Landscapes
Website: https://tnjbuildandlandscaping.co.uk
Email: info@tnjbuildandlandscaping.co.uk
Phone: 0202 497 5511

We are the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Property address (where relevant to a project or enquiry)

  • Details about your enquiry or project

  • Any information you provide when contacting us via forms, email, phone, or social media

We do not knowingly collect data from children.

3. How We Collect Your Information

We collect information when you:

  • Submit an enquiry via our website

  • Contact us by phone, email, or social media

  • Request a quote or site visit

  • Engage our services

  • Communicate with us during a project

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and requests

  • Provide quotes, site surveys, and services

  • Communicate about projects or ongoing work

  • Improve our services and website

  • Meet legal or contractual obligations

We will never sell your data to third parties.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – where you have contacted us directly

  • Contract – to provide services you have requested

  • Legitimate interests – to operate and grow our business fairly

  • Legal obligation – where required by law

6. Sharing Your Information

We may share your data only when necessary with:

  • Trusted subcontractors or suppliers involved in your project

  • Professional advisers (e.g. accountants or insurers)

  • Legal or regulatory authorities if required

All third parties are required to respect the security of your data.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure email and systems

  • Restricted access to personal information

  • Data minimisation (only keeping what we need)

8. How Long We Keep Your Data

We keep personal data only for as long as necessary:

  • Enquiries: up to 12 months

  • Clients/projects: up to 6 years (for legal and accounting purposes)

Data is securely deleted when no longer required.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us using the details above.

10. Cookies

Our website may use basic cookies to improve functionality and performance. These do not collect personally identifiable information.

You can control cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.